Addressing Workplace Bullying: Lessons from the Magnum Hire Case

Bullying remains a significant issue in New Zealand - including in workplaces. In the workplace, it's an issue that can significantly impact employee morale, productivity, and overall health of the workplace. A recent Employment Relations Authority (ERA) case (Magnum Hire) highlights the crucial importance for employers to have robust anti-bullying policies and procedures in place.

In this case, Magnum Hire was found to have failed to adequately address bullying complaints. An employee experienced prolonged harassment, which was not properly investigated or resolved by the employer. This oversight not only affected the victim's wellbeing but also led to significant financial (and no doubt reputational) repercussions for the employer.

The Magnum Hire case serves as a critical reminder for all employers about the importance of proactive measures against workplace bullying. Here are key steps that every employer should implement:

1. Establish Clear Policies: Develop, consult on and implement clear anti-bullying policies. Employees should understand what constitutes bullying and the procedures for reporting it.

2. Training and Awareness: Regularly train employees and managers on recognizing, preventing, and addressing bullying. This helps in creating a supportive environment where everyone feels safe to speak up.

3. Prompt and Thorough Investigations: Take all complaints seriously and conduct prompt, thorough investigations. Ensuring impartiality and confidentiality during the process is essential for maintaining trust.

4. Support Systems: Provide support for victims. This demonstrates a commitment to employee wellbeing and helps in mitigating the impact of bullying.

5. Regular Reviews: Continuously review and update policies to reflect best practices and legal requirements. Regular feedback from employees can also help in identifying and addressing any gaps in the existing system.

The financial and ethical costs of failing to address workplace bullying are significant. The Magnum Hire case is a stark example of the consequences that can arise from failing to protect employees from bullying and harassment. By taking comprehensive steps to prevent and address bullying, employers not only comply with legal obligations but also foster a positive and productive workplace culture.

If you need help with policies and procedures for your workplace, get in touch for a free, no obligation chat.